Frequently Asked Questions

What else does CleanBed clean?

The Ecotize team can apply the same principles they apply principles of cleaning to a wide range of challenges and projects throughout your home or building. Some of the great success stories have come from:

- Carpet Sanitisation that cleans and extends your carpets life

- Curtain Cleaning without having to take them down

- Mould remediation in damp areas, removing and preventing future growth

- Tile and grout cleaning

- Soft Furniture Cleaning

Who operates CleanBed?

The CleanBed is programme run by Ecotize NZ Ltd specialising in chemical free programmed sanitization of beds, mattresses and pillows for residential customers and the hospitality and aged care industries . Our service also extends to the elimination of Bed Bugs without chemicals! Our method allows the bed to be used within hours of treatment so there is minimal room downtime. Ecotize operates under licence to HealthyWays Pty Ltd Australia who have a proven track record with many Hotel chains and Aged care facilities claiming the system to be a trusted resource.

What's wrong with Shampoos and Regular cleaners?

Most cleaning products (even home made eco products) leave behind a residue. That residue actually attracts more dirt meaning the surface gets dirty faster than before you cleaned it. Try putting soap on one of your fingers, and instead of rinsing that soap off, let it dry. Unsurprizingly that finger will feel sticky and you will likely find that in a short period of time, that finger is dirtier than the others. This is what happens when cleaning residues are not rinsed thoroughly. A very common problem especially in soft furnishings and carpets.

Do I need to be home?

CleanBed operators are experienced and trust worthy people.  So long as you have arranged access to the beds, and clear identification of what you would like them to do, you are welcome to leave them to it.  The operator will leave you a report to show the effectiveness of their work.

How long does the procedure take?

To clean the averages families beds can take up to 3 hours, however please feel free to contact us with your specific requirements for an estimate.

Can you remove marks from my mattress?

While the process is specifically designed for sanitisation, some marks may be removed in the process. CleanBed understands we are entering your personal space and carries out its service in a respectful manner. If your mattress is marked, don't worry, it's part of life and most mattresses are. Sometimes the dry steam removes the marks, but it always sanitises them. Our work is always carried out discreetly and privately.

How long until I can us my bed again?

Because the steam is super-hot dry steam, the bed is usually tuoch dry within 10 minutes and ready to be made 30 minutes after the service.  This time frame is extended to 1 hour if an antimicrobial is applied as the coating will need time to dry.

How do you clean without any cleaning products?

CleanBed uses the priciples of physics as oppossed to creating a chemical reaction to kill bacteria.  Instant high temperatures created by the Super-hot dry steam kill any nasties.  No living organisims can survive at the temperatures where steam is created.  Our antimicrobial coatings also kill using a physical process as oppossed to a cheamical one.

What about the dustmites in the rest of my home?

CleanBed can take the same technologies used in serilising your bed to deep clean and sanitise the rest of your home.  If you suffer from dust allegies, it is recomended that you have your carpets, couches, and curtains sanitised without chemicals regularly to reduce the dust mite population in your home.

How often should I have my bed sanitised?

Studys show that even a brand new mattress can reach high populations of dustmites and bacteria within 6 months, however customers who have their beds treated with an antimicrobial can extend their treatments to 12-18months.

If you are in the hospitality industry or have lots of different people staying in your bed, please contact us about our Regular sanitisation programme to give your guest peace of mind.

Will having my bed serviced by CleanBed help my allergies?

While a healthy sleeping environment will never heal a persons allergies, international studies show that  the processes CleanBed uses will significantly reduce exposure to the dust mite allergies while in bed and thus reduce the symptom they cause.